Account manager

Birmingham 22K - 24K Permanent

Job Reference: 49760067

Account Manager
Up to £24k
Birmingham - B24
Monday-Friday 9am-5pm
29 days holiday, overtime available, progression & development

Are you passionate about offering top-quality customer service?

This reputable business within the mailing industry is currently seeking a highly motivated and experienced Account Manager to join the dynamic client services team. As an Account Manager, you will be responsible for managing a portfolio of clients and building strong relationships with them. You will be the main point of contact for your clients, and you will work closely with them to understand their business needs and objectives.

This role is perfect for individuals with experience in Customer Service, Sales, Aftersales and Client Services. If you would like to work for a company that offers fantastic support, progression opportunities and learning and development then this is the role for you!

Account Manager Responsibilities:
  • Manage and grow a portfolio of clients by building strong, long-lasting relationships with them
  • Develop a deep understanding of clients' businesses and objectives
  • Work collaboratively with cross-functional teams to deliver client projects on time and within budget
  • Develop and execute account plans that align with clients' business objectives
  • Identify opportunities for growth and expansion within existing client accounts
  • Communicate effectively with clients to provide regular updates on project status, deliverables, and budget
  • Ensure that clients' needs are met and exceeded, and that client satisfaction is maintained at a high level
  • Manage contract negotiations and renewals
  • Provide regular reporting on account activity, client satisfaction, and financial performance

Minimum Skills / Experience Required:
  • Minimum of 3 years of experience as an Account Manager, Customer Service Advisor or within a related field
  • Excellent interpersonal and communication skills
  • Ability to build strong relationships with clients
  • Strong organisational and project management skills
  • Ability to work collaboratively with cross-functional teams
  • Strong analytical skills and attention to detail
  • Self-starter with the ability to work independently and as part of a team

The Package:
  • Salary is up to £24,000k (depending on experience)
  • 21 Days hol 8 bank holidays
  • Overtime available 
  • Plenty of room for progression and development
  • Free onsite parking

Interested? To apply for this Account Manager position, here are your two options:
  1. "This is the job for me! When can I start?" - Call now and let’s talk through your experience. Ask for Shanice Vickers on 0116 2545 411 between 8.30am - 5.30pm.
  2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know -

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