Account Manager Up to £24k Birmingham - B24 Monday-Friday 9am-5pm 29 days holiday, overtime available, progression & development
Are you passionate about offering top-quality customer service?
This reputable business within the mailing industry is currently seeking a highly motivated and experienced Account Manager to join the dynamic client services team. As an Account Manager, you will be responsible for managing a portfolio of clients and building strong relationships with them. You will be the main point of contact for your clients, and you will work closely with them to understand their business needs and objectives.
This role is perfect for individuals with experience in Customer Service, Sales, Aftersales and Client Services. If you would like to work for a company that offers fantastic support, progression opportunities and learning and development then this is the role for you!
Account Manager Responsibilities:
Manage and grow a portfolio of clients by building strong, long-lasting relationships with them
Develop a deep understanding of clients' businesses and objectives
Work collaboratively with cross-functional teams to deliver client projects on time and within budget
Develop and execute account plans that align with clients' business objectives
Identify opportunities for growth and expansion within existing client accounts
Communicate effectively with clients to provide regular updates on project status, deliverables, and budget
Ensure that clients' needs are met and exceeded, and that client satisfaction is maintained at a high level
Manage contract negotiations and renewals
Provide regular reporting on account activity, client satisfaction, and financial performance
Minimum Skills / Experience Required:
Minimum of 3 years of experience as an Account Manager, Customer Service Advisor or within a related field
Excellent interpersonal and communication skills
Ability to build strong relationships with clients
Strong organisational and project management skills
Ability to work collaboratively with cross-functional teams
Strong analytical skills and attention to detail
Self-starter with the ability to work independently and as part of a team
The Package:
Salary is up to £24,000k (depending on experience)
21 Days hol 8 bank holidays
Overtime available
Plenty of room for progression and development
Free onsite parking
Interested? To apply for this Account Manager position, here are your two options:
"This is the job for me! When can I start?" - Call now and let’s talk through your experience. Ask for Shanice Vickers on 0116 2545 411 between 8.30am - 5.30pm.
"I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - shanicev@precisionrecruitment.co.uk